Privacy

Accounts

Creating an account stores your name, email address and a hashed password, plus session records so you stay signed in. Your account email address is never shown on a public listing. The email address a business chooses to publish on a Premium listing is a separate, deliberate choice made in the dashboard.

Business listings

Information you enter about a business is intended to be published, with two exceptions. First, suburb and service areas are collected from every business so that search and filtering work, but they are only displayed on Premium listings. Second, a street address is only ever stored and shown when a business says it has public premises. A business that works at its customers’ addresses is never asked for, and never stores, a hidden street address.

When a Premium subscription ends, the enhanced information you entered is kept privately against your account rather than deleted, so it can be restored if you subscribe again. It stops being published immediately.

Payments

Premium subscriptions are processed by Stripe. Card details are entered on Stripe’s own checkout and are never sent to or stored by this site. The directory stores the Stripe customer and subscription identifiers, the billing interval, the subscription status and the renewal date.

Claims and moderation

Information you submit to claim a listing is used to decide whether to approve the claim and is kept as part of the moderation record. Changes to listings are recorded with the account that made them.

Analytics and third parties

Not yet supplied: the analytics and cookie disclosure, which depends on which tools the operator chooses to run has not been provided by the site operator. It needs to be added before launch.

Requests about your information

Not yet supplied: the contact point for privacy requests, and the operating entity responsible under the Privacy Act 2020 has not been provided by the site operator. It needs to be added before launch.